Client Experience

The Jim Bottrell team and our agent Roya is an excellent agent. She is very knowledgeable and will guide you through the whole process. She is smart, sharp and very caring. She knows exactly what her clients want and does not settle for less for her clients; she takes the time to understand what exactly her clients want and explain processes that may be unfamiliar to her clients. She is transparent and honest. Her professionalism is top-tier.

My husband and I were first introduced to the Bottrell Team through a VA seminar years ago. We purchased our first house utilizing our VA loan and after a few years decided to refinance and get our second home while beginning our journey to start our rental portfolio. We first saw this demonstrated in the seminar and thought it was a great idea for building an early retirement.

Once we met with The Bottell Team their agent really earned our business by giving us the attention we needed and was very professional in their approach to showing homes. The experience was very different with the Bottrell Team and we decided to work exclusively with them once they earned our business after a couple showings. We just closed escrow on our new home and are excited to continue building our rental portfolio in the future.

My husband and I were first introduced to the Bottrell Team through a VA seminar years ago. We purchased our first house utilizing our VA loan and after a few years decided to refinance and get our second home while beginning our journey to start our rental portfolio. We first saw this demonstrated in the seminar and thought it was a great idea for building an early retirement.

Once we met with The Bottell Team their agent really earned our business by giving us the attention we needed and was very professional in their approach to showing homes. The experience was very different with the Bottrell Team and we decided to work exclusively with them once they earned our business after a couple showings. We just closed escrow on our new home and are excited to continue building our rental portfolio in the future.

Jonathan was an incredible realtor. He came in to work with us after being outbid on 7 homes and helped us get an offer accepted right away! His knowledge of the market, clear communication, and friendly personality made our home buying experience exceptionally positive. As first time homebuyers, it was really important for us to work with someone who was honest, explained the process thoroughly, and was available to answer questions. Jonathan was this and more. Can’t wait to work with this team again in the future!

Johnathan was quick to respond and will answer any questions you have!!! He knows how to negotiate on your behalf and will let you know whats a good price to offer initially. I would recommend this company and their service. They are very professional and service center focused.

Jonathan Hernandez with the Jim Bottrell Team was spectacular! Jonathan went above and beyond to find us a home, show us properties and answer all of our questions along the way. Jonathan is a superb realtor with a deep passion and commitment to his job and clients. He was always available to answer our calls, show us properties, and follow up with listing agents and their potential homes. Him and his team provided us with vital tools that ultimately led to the purchase of our dream home. Jonathan was a vital asset during our home search and we are so fortunate to have found and worked with him. We look forward to working with Jonathan again during all of our home selling and buying transactions. Not only was Jonathan a fantastic realtor to work with, he also became a good friend!

Jim Bottrell and his team were amazing from beginning to end. I know looking for top quality agents is extremely difficult especially in this insane market. Their professionalism, responses to our question, and knowledge of the market is superb. Nonetheless our agent, Johnathon, did not fail to perform. He maintained consistent communication, updates on the process, and remained available to answer any and all questions. The confidence and professionalism of this team ensured we could not fail. At the end we found our dream home along with plenty of surprises. I’m extremely glad I found them on Zillow and I would without a doubt refer them to all my friends and family.

This is our second time working with the Jim Bottrell Team, this time as buyers. When we received orders back to the San Diego area we had no question we would be using Jim’s team again after they were so amazing to work with and sold our first home in Oceanside $25,000 over asking in just days back in 2016. We reached out to his team in November 2019 just to get a pulse on what was going on, little did we we know the craziness that would hit in the spring of 2020. Despite being stuck in North Carolina and trying to sell a home there, Lee Johnson and Jim’s team made buying a home from across the country a flawless experience. Lee was exceptional at getting viewing of hot homes and making sure we had a video tour. He helped us weigh the choice and chose an awesome home. He was always available for questions and was personally at every inspection to represent us. He moved mountains to make the experience work for us despite all the obstacles we faced. Even in the year after moving in Lee had been quick to respond when we hit a bump with the house ( it always happens) and helped us quickly and easily resolve any issues. We can’t say enough how amazing of a realtor Lee Johnson is and how fantastic Jim’s team is to work with! Highly recommend doesn’t even begin to describe it!

The Bottrell Team got us the house we wanted and saved us $22,000! Starting the process of looking for our first home together, we were concerned about what protections we would have, and about avoiding the bad experiences some of our friends have had working with other companies. Our agent took the time to go over everything to expect, and to give us a long-term vision of the value of owing our first home, and what it could do for our future. We began the search and had to stop for a few months while we attended to family matters, and when we came back, our agent helped us identify a house that we loved. It was a popular house, and we beat out over 20 offers on the house, and everything was negotiated in our favor. When there was an appraisal issue, our agent rose to the challenge and fought to get an adjustment that saved up from having to come out of pocket for any more cash. Now we are finishing up in preparation to move, and we are looking forward to our life in our new home. I will recommend the Bottrell Team to all of our friends and family, or anyone who needs help making a move and will definitely be using them again when the time comes!

I met Elizabeth 2 years ago and I found her through Zillow. We met at a Starbucks near by and from the onset she made a great first impression. Elizabeth was very punctual. She was very kind , humble and very passionate about real estate. She told me how she was apart of Bottrell team and shared with me Jim Bottrells vision and journey. I was immediately inspired. She took her time to explain the process and laid it out how attainable it was for me to embark on my own journey of buying my first house. We immediately starting looking for homes and I was able to find the house of my dreams. She told me exactly what I needed to do in order secure this house and I followed her instructions. I was able to get my offer accepted. Unfortunately due to personal reasons I had to back out. Elizabeth never gave up on me. She made an effort over a two year span to always keep in touch and encourage me to continue to pursue my dream of owning a home. Finally I recently contacted her to initiate the process once again and now I feel more confident than ever working with her that I will achieve my dream of owning my own home soon. Elizabeth recently shared her own personal journey that she was inspired to embark on by the vision of Jim Bottrell and his experience. Elizabeth not only passionate about helping others achieve their dreams. She also shared with me her personal experience of owning her own home independently on her own. She is the example and that gives me great confidence in her moving forward. I would recommend and will recommend Elizabeth and the Bottrell team to my friends and coworkers. I am a veteran and the Bottrell team specializes in helping veteran achieve the honor of becoming home owners. Thank you to Elizabeth and Bottrell team. I look forward to working with you in the future and I am confident I will be a home owner soon.

We are so grateful for the Jim Bottrell
Team. When we were first thinking about moving, we were especially concerned
about timing the sale of our home to overlap with the purchase of another. After
speaking with the Bottrell Team they guaranteed that we would not be stuck with
two mortgages, which was reassuring since that was our concern. After meeting
with the team leader we got going on the sale of our home and it went into
escrow within the first week of being active for more money than we were asking!
We then began our search for a replacement property and our agent used their
skills to get our offer accepted for us on the home we wanted. The
Bottrell Team knows how to protect you as a buyer and seller as well as how to
negotiate and keep you informed during the entire process of a transaction. The
Bottrell Team went above and beyond to make sure that our family in the end had
what we needed in our first dream home, and were completely satisfied. We will
definitely be recommending the Bottrell Team.

My wife and I are newlyweds (we had our
first anniversary during this process) and we started looking to buy a home. We
met The Jim Bottrell Team and had a few huge disappointments on our first few
offers. We were beat out by cash offers two different times and began to get
frustrated. The Bottrell Team kept on looking for properties focus and were
available any time to see any properties. Our agent was incredibly encouraging,
informative and patient with us which was greatly appreciated. We had so many
questions regarding the overall process, but every single thing was addressed
with information, care and concern. When we found the perfect home to suit our
needs,our agent was able to get our offer accepted even though there were
multiple offers being countered. We were so excited!! They helped us secure
financing with their preferred lender, and they were available anytime we called
them. We would highly recommend anyone looking to buy a home to choose the
Bottrell Team. We are forever grateful!

What can I say? The team is A-1. None quite like it. I appreciated the services, top all the way down. They’re great. I was speechless with how prompt and willing to work with my schedule they were. Recommend to anyone

Got into our first home with $6000 in
closing costs paid by the seller. This has been quite the journey for my daughter and I. I had been searching for a long time, and worked with a few
other realtors that just couldn't get me to the finish line. I came across the The Bottrell Team and I am so grateful to have crossed paths with them. My agent took the time to sit with me and discuss my goals and educate me on the process. She showed me the secret as to why wealthy people are wealthy and why renters are not. She genuinely cared about not just selling me a house, but making sure I set myself and my daughter up for success. It was more than just a transaction
for them, it was about changing our lives for the better. She took the time to show us different options in different areas of North County. We came across the perfect townhome in a quiet community in Escondido. It was the perfect size for
my daughter and I. She also put me in contact with their lender who guided me through the financial side of this process. This was my first time purchasing a home so everything was very new to me. It was overwhelming at times, however The Bottrell Team stuck by my side and didn't let me give up. They knew what my goals were and pushed me to accomplish it. I am so
grateful for this team and all they have done. I’m proud to call myself a homeowner and be able to share this with my daughter. Thank you Bottrell
Team!

I am so thankful and appreciative of the Jim Bottrell team of Ardent Real Estate, as they eased the process every step of the way as I became a first time home buyer. Every question answered. Every nervous phone call or email, they were available. Consistently informative and thorough. And very understanding to where I am in life and what my goals are.

I do not simply recommend their whole team (which had a family quality I might add) to veterans; they are certainly the people to work with if you're looking for the best. Thanks guys!

Thank you to The Jim Bottrell Team for helping us to
buy our very first home! We were previously working with another agent for about
three months, and we were unable to find anything within our budget that we
loved. That’s when we attended one of the Jim Bottrell Team’s online VA
Workshops. Only TWO WEEKS after meeting with them we were in escrow beating out
15 other offers!!! The Bottrell Team definitely has their ways of getting their
offers accepted faster. Our agent always had our best interest in mind and was
communicative throughout our escrow. They also recommended an amazing lender who
they worked with for a smooth transaction and were able to close in just over 21
days. The entire Bottrell Team was helpful throughout the home-buying process.
We are so thankful for The Bottrell Team that we are no longer throwing away our
money on rent and have a home for us and our dogs. We will definitely recommend
this team to our friends and family!

Jim Bottrell and his team where really good and efficient with the paperwork process as well as getting our offer accepted! We are happy but just a few things were missed in the negotiations process. Just make sure to look at every single thing when buying a home I unfortunately missed there was an issue with the fencing of the home and neighbor, but it’s all getting sorted out now! Thanks Guys!

The Jim Bottrell Team helped my sister and I to find a retirement home in a very nice 55+ community in Hemet. We found our dream home on the first day of looking with our agent Jessica Ellis. With her expertise, we negotiated $10k off the asking price. The 30-day escrow went fast but Jessica kept us on track the whole way. Could not have been happier with how things turned out. Since Jessica lived in the area, she was able to recommend a painter and other businesses to get us going with work on the new house. We are thankful to have connected with the Jim Bottrell Team and definitely recommend them to others.

This whole team is very wonderful epically my realtor Viviana. My realtor really was always on top of everything and she helped me to find a home that was affordable and fit my likings. Everyone on this team is very polite and professional. They really do take care of you they are quick and responsive. If it wasn't for this wonderful team don't think I would have ever found my house because they really do work with you a lot. No question is too small or too big for them to answer. They are very knowledgeable as a team and all work well together. I really do appreciate their wonderful service they made this process so smooth especially because I'm working and going to school full time. Thank You Jim Bottrell team

The team is great and Sarah Smith from the team is wonderful. She is patient, very knowledgeable, honest. She is awesome in this department. Very quick with the paper work and negotiations.

Received an offer $15k above asking
BEFORE hitting the market! We decided it was time to leave California and be
closer to our kids on the East Coast. We heard about The Bottrell Team on the
radio and decided to give them a call. We are so happy that we did! Our agent
came to our home right away and discussed some helpful tips on how to get the
house ready for sale. She was professional and extremely knowledgeable. She took
the time to discuss the details and timeframe of our upcoming move to ensure
that everything goes smoothly. The Bottrell Team pre marketed our home and
received an aggressive offer before even hitting the market! We were ecstatic to
say the least. We were in a great position before even hitting the market. We
received multiple offers and our agent did her due diligence to ensure we chose
the best buyer for our home! The entire transaction went so smooth and we were
on our way to our family in no time. Our agent was always available and helpful
throughout this entire process. Thank you Bottrell Team for helping us begin
this new journey in our lives!

We worked with Sarah Smith on the Bottrell team and she was AWESOME! 15 other people put bids on the home we wanted and Sarah picked a winning strategy and got us in! She guided us through the entire process and helped us connect with a great lender. Every time I had a question Sarah got back to me promptly and made our first home buying process a breeze. If you want a quality agent definitely go with the Bottrell Team and ask for Sarah Smith, you will get the home you want ??

I am a United States Marine, it's pretty much just me and my dad now. My Dad lives in FL and I’ve been wanting him closer to me since it's just the two of us. I am stationed in Camp Pendleton and wanted something near base…My Dad reached out to the Jim Bottrell Team and we were paired with a great agent. She took the time to explain the benefits of home ownership and the pre-approval and buying process…We were out looking a properties near base and they were a bit over my price range…but we found a home in Bonsall and I fell in love with the area…it’s a short commute to work and it’s a way to get away from work and military life when I get off work and on the weekends. The best part is, my dad will be moving to CA in November so we can be close to one another! I recommend working with the Jim Bottrell Team if you are buying or selling.

We tried to sell our house with a different agent, but it didn't sell. We were discouraged and thought that we may not be able to move out of state like we had originally planned. That's when we came across the Bottrell Team on Zillow and everything changed. First and foremost, they are a veteran owned and operated business. To my family, that was very important. Some things are more important to us than money, and a fellow American that has served his country has my business, if they are good. From start to finish, the Bottrell Team got the job done, in a professional manner and allowed us to move on with our lives to the next venture in Idaho. We almost felt stuck until we hired the right team to get the job done and get our home sold. Our family saw first hand that not every home sells right away and that it matters who is marketing the home and how they handle the process from start to finish can be very different, depending on the person or team. Be sure to research your realtor, and find the best one possible....for us, it was the Bottrell Team.

I was in a tight spot and the Bottrell
Team was able to help me out of a foreclosure situation. Unfortunately, I
lost my job and could no longer afford my home. I attempted to sell the
home with a different agent, with no luck. I then decided to research
agents to find the best one who could help me. After meeting with the
Bottrell Team, we came up with a plan and had the home in escrow quickly.
The process was long and tedious with the banks for the short sale process, but
luckily, I had the Bottrell Team on my side. Now the process is complete
and I can move forward with my life. I now have a new job in a different
state and am very happy to be done with that part of my life and no longer have
to worry about creditors calling. This wasn't the easiest transaction, but
it was made manageable with the help of this team. If you are like me, I
have found that you must consider the quality and experience of the agent you
are hiring, just as much as what they charge for their service. I would
highly recommend this team to anyone even considering buying or selling their
home or a short sale, like I did.

This is our second time working with The Jim Bottrell Team and we had called them to sell our home when we had such a great experience with them buying our home. We had a lot of reservations and concerns with co-vid and safety as well as other things about the property we just wanted to make sure we were helped and got the most we could for our home. When we met with the Jim Bottrell Team for the listing presentation, we were so impressed with their knowledge and help through the entire process. The quality of service from our agent was far beyond anything we have ever seen in customer service. They had all pre-cautions in place and helped us with questions and concerns throughout the entire escrow. Furthermore, our agent listened carefully to our needs, educated us on the process as well as helped ensure that we could get top dollar for our condo and in a timely manner. The photography was incredible, the process went as smooth as could be and they even managed to negotiate repairs so we only had to give partial credit for a broken AC instead of repairing or replacing the entire thing.

We weren't in a hurry to move however, The Bottrell Team showed us how great the market was and we took a chance and went for it. Within days we had multiple offers on the property and we were educated on what every offer meant as well as the most qualified buyers with some cash in their account for when things come up. Our best interest was clearly top priority for our agent and we ended up selling our home for $17,000 OVER ASKING.

The Bottrell Team has a system in place that is irreplaceable for both BUYING and Selling and we would continue to use them again in the future. Thanks to The Bottrell Team we understand the importance of owning an asset that appreciated since we bought it 14 months ago $32,0000 and helped us walk away with some money. We couldn't be happier with our guidance and help and we would refer this team to anyone we know to buy or sell! Customer Service is their top priority!!!!

Thank you so much, Jim Bottrell Team!

As a first time home buyer with a million questions, Jim Bottrell and his team of professionals ensured our questions were answered. From the online tutorial on purchasing a home with a VA loan, all the way through closing on the house that is prefect for our family and our budget; members of the Bottrell Team was there to ensure we were taken care of.
In short, Jim Bottrell and his team of professionals are ROCK STARS!!

We have been thinking about relocating to Texas to be closer to family and friends for some time now. After speaking to the Bottrell team, we were reassured that our dream was closer to reality than we thought. Our agent informed us about the hot market and how to capitalize on it to get top dollar on our home. We were able to sell our house with multiple offers on the FIRST WEEKEND for $20,000 ABOVE asking price! We are so amazed by how fast and hassle-free selling was with the Bottrell team. Even during this pandemic the Bottrell Team was able to help us get the most out of our house and begin our move to Texas. We definitely recommend using the Bottrell Team to sell your home.

We were first time home buyers with a baby on the way and scared of buying during COVID.
We found the Jim Bottrell Team on Zillow and inquired on one of their listings.
We met with the agent at the property and were very impressed on how knowledgeable our agent was. This was our first home so naturally we didn’t know where to begin. They literally educated us on the whole process and even got us pre-approved right away! We looked at several homes until we found “the one” our agent, Elizabeth Witt, was so patient and made herself available every time we wanted to look at a home (which were all flying off the shelves like hot cakes)! When
we found our perfect home it was only the second day listed on the market and they already had several offers, our agent was able to put together the perfect offer and got it accepted the next day!!! Throughout our escrow we were never left in the dark even through a few unforeseen hiccups…everything went so smooth! We are so happy we decided to work with the Bottrell Team! Best decision we ever made. If you want an honest and hardworking agent that will go above and beyond we definitely recommend them! they are amazing!! Thank you

We started looking for a home for our family and as a first time home buyer were very skeptical of the process and nervous. We met with The Bottrell Team at their office in which they presented us with education to help guide us through the process. We quickly found a home we loved and they promised us that they would help us with anything we needed and protect us and that's exactly what they did. We got into escrow on a property we thought was a perfect fit and then realized it was truly not going to work at that moment and The Bottrell Team had our best interest first and foremost the entire time and got us out of that without a penny wasted. Then a month later we started looking again and the one thing we truly wanted was a POOL, which right now are hard to find and we kept missing out or getting outbid on homes.
The Bottrell Team scheduled showings, ran numbers for me to make sure I was comfortable with each house and payment as well as explained the process to me about making an offer. The agent we had on The Bottrell Team told us about a coming soon listing they had and we ended up getting it locked into escrow at a price that made the sellers happy but without it hitting the market or seeing it! Once the sellers had an offer that was fair to them enough to not hit the market and then we got to see our home and fell in love right from walking in! Since then we have had nothing but help, advice, knowledge and guidance and we just closed on this dream home with a beautiful yard and pool!
While we were skeptical at first of the process we couldn't be more excited for the way things worked out and moving into our new dream home! The Bottrell Team was there every step of the way to help guide me and keep things at a forward moving pace to make sure I could end up in my home I love! We are so thankful, and glad we met The Bottrell Team and a lifelong friend we found in them!!! - Jason and Rita